Garrett Specialties Blog

One of the best ways to obtain new business is by asking for referrals. When you provide a great service or product your customers will be happy to refer you. But sometimes you made need to give them a little reminder.

Try using incentives that will help keep your company’s name on the top of their minds. Leave them something to remember you by. Or give them something that they might pass on to friends and colleges. For example, give out promotional pens by the handful. That way they will have enough to share. You can also give a promotional gift that they will use to entertain, such as a bbq gift set, coaster set, logo kitchen gifts. These types of items are bound to stir-up a great conversation.

In addition to a business gift you could give clients who give referrals a commission or discount on their next purchase.

When is it the right time to ask for a referral?

“Research indicates that the most effective time to ask for referrals is right after you’ve made the sale or provided a valuable service for your customer.

Asking for referrals prior to closing the sale is a big mistake and may even jeopardize the sale itself. Once the sale has been completed, your customer will be on an emotional high and far more receptive to the idea of providing you referrals.” – via Promotional Consultant Today